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Core Managers

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Meet Our Executive Team

Each member of our team reflects our values and dedication to providing the best care, products and services to the most important part of our business — you! Get to know the executive team today by checking out their bios below.

 

Michael McCartney

Michael McCartney, RT (CEO)

Michael McCartney is the CEO and Owner of Respiratory Services of Western New York. He spends his days making sure that operations are running smoothly at all RSWNY locations and that our staff is meeting the highest quality standards in providing services and products to our customers. Michael is a graduate of the Respiratory Therapy Program at Mohawk Valley Community College.

Michael and his wife, Gina, have two children and two dogs. He is an avid sports fan, and cheers for the Dallas Cowboys, New York Islanders, Atlanta Braves, Los Angeles Lakers and St. John’s College Basketball team. Whenever he can, Michael enjoys big game hunting and volunteering his time to support local non-profit organizations.

 

Patti Capitani

Patti Capitani, LPN (Senior Vice President of Sales)

Patti Capitani has been with Respiratory Services of Western New York since 2004 and currently serves as the Senior Vice President of Sales. She received her LPN degree from Herkimer County BOCES – Practical Nursing Program. As Senior VP of Sales, Patti is responsible for new referrals with hospitals and doctor’s offices. She maintains current customer relationships and assists customer service representatives who manage ongoing client relations.

For 29 years, Patti has been meeting the needs of home care patients and has received several awards for her work in sales and customer satisfaction. Her awards include: 2000 Lincare Salesperson of the Year; 2003 Apria Highest Net Medicare Oxygen Growth Seller; 2015 Respiratory Services 31% Growth in One Year and 2018 Business First Health Care Champion Award.

In her spare time, she enjoys cheering on the Buffalo Bills and Buffalo Sabres, volunteering at nonprofits that serve individuals who battle mental illness and individuals living with drug addiction. She loves spending time with her wonderful family which includes her two children, sister and parents.

 

Mark Karcher

Mark Karcher (Regional Manager)

Mark Karcher started his impressive tenure at Respiratory Services of Western New York 15 years ago as a Service Technician. He currently serves as Regional Manager, overseeing six locations across Western New York. Throughout the years he has excelled in a variety of positions while always maintaining a strong focus on providing excellent service. As a manager, he takes great pride in leading his various teams to meet common goals. His heavy involvement in coordinating logistics and purchasing, as well as his hard work and dedication, has made him a valuable asset to the company.

Mark enjoys steak dinners and the great outdoors – hunting, fishing, boating and long walks on the beach. In his spare time, he is an accomplished pyrotechnic operator who puts on beautiful fireworks displays.

We invite you to visit one of our locations or contact us if you have any questions.